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     Claire Tompkins

     Productivity Consultant

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 Productivity


Monthly tips

for getting more done at work without more work

 




"Our two greatest problems are gravity and paper work. We can lick gravity, but sometimes the paperwork is overwhelming."

— Werner von Braun (attr.)

 

June 2006  
In This Issue:  
Process Improvement :
How to Change Bad Habits
Quick Tip:
Email Management

 

 

 


 

Here are some recent posts from my blog, www.productivitygoal.com.  I write new content there every day, so please visit for still more productive tips in between ezine issues.  I also write weekly posts for my other blog, www.clairetompkins.com/blog.


How to Change Bad Habits


Recidivism.  This term is usually used in connection with career criminals, but you could apply it anytime you fall back into bad habits.  Why do people relapse?  Some reasons:  the environment for doing it the old way is still in place (i.e., hanging out with your criminal friends), it’s easier than doing things the new way because it’s more familiar (“crime’s the only life I know, buddy”) and the consequences of doing things the old way aren’t relevant in the moment (capital punishment is not a deterrent).

Okay, forget the criminals.  If you reverse all the above circumstances, what do you get?

Change the Environment.
Create an environment that makes it welcoming, even enticing, to do something a better way.  Let’s take email for example.  How do you stop whipping through your email box, glancing at each message and then going to the next without doing anything about any of them?

Tip:  Don’t read your email when you first arrive unless you can devote time to it then.  If you can’t, set aside some other time to open it, read it, delete it, file it or act on it.  Those decisions have to be made eventually, and it’ll be worse if you let them pile up.  If you're slow at decision-making, making a few at a time is far easier.

Out with the Familiar.
Make the new way easier than the old way, or at least as easy.  When you think something is easy, it’s often just because it’s become a habit.  What seems like a confusing series of steps to one person is easy to someone who’s been doing it awhile.

Have you ever heard anyone say, “Oh, it’s easy!  You just A and B and then C.  Then you D, E and F and you’re done!”  Yeah, right.  If you decide to use email folders, you have to choose names for them, decide when to look in them and in what order and have a criteria for purging them.  The set up may take a little time, but once you're accustomed to using it, it will seem easy and simple.

Give yourself some negative reinforcement.
Don’t handle your email for a whole day (or longer, depending on how much you get).  Then, keep track of how long it takes to process it when you do it all at once.  I can promise you it will take longer than you think. 

It will take longer not only because there will be more quantity, but you’ll have to make more decisions, have to backtrack to follow threads that will affect your decisions and may have to revise action you’ve already taken based on new information in the email.  Decisions that would have been almost instantaneous now take longer because you have to get back up to speed on the situation.


Bonus Email Tips.

Create Structure.
People at work get the email that falls into some basic patterns. Use folders to route mail categories.  Then when you check that folder, you’ll be in the mindset of that topic.

Write a Cheat Sheet.
Develop a cheat sheet of policies to streamline decision making.  The weekly news roundup email to the whole company probably only needs to be skimmed.

If you forget your criteria, you may find yourself reading and then remember halfway through that you already have a policy for this type of email.  Have your cheat sheet handy; post it on your monitor so you won't forget to use it.


About Me

If your company isn't ready for a workshop, I also offer Brown Bag lunch talks that include tips and immediately useable information on a variety of productivity related topics.

Call me today to schedule one at 510-238-8875.

 

You are welcome to forward this ezine to others, or to reprint it, even in your own ezine. Just be sure to include my bio paragraph below.

Claire Tompkins specializes in simple, efficient systems to help people be more productive, more easily. Before figuring out how to do something better, ask why you're doing it at all. Contact her at 510-238-8875 and Claire AT clairetompkins DOT com for more info and to sign up for her free monthly productivity tips.

 

I honor and protect your privacy. I will not rent, sell or give away your name or email address.

Got any sticky issues? If you'd like me to address a particular productivity problem in a future issue, feel free to email me.

 




Claire Tompkins
510-238-8875
claire AT clairetompkins DOT com